YellowStone Xperiences a Digital Services brand in India is an extension of YellowStone Digital BPO headquarters in Dubai, UAE. The company provides customer Acquisition Management, Customer Services, E-KYC, Technical Support, Payment Collection, Social Media Services, and other services. It has a presence in over Seven countries for regional and international clients.
We have extensive experience in handling a variety of processes. We have been successfully managing processes from a wide range of industries. It doesn’t matter whether your operation is complex or straightforward, we promise to quickly onboard your project. We will rapidly assemble a team of process experts to seamlessly deliver instant, high-quality results based on your requirement.
As a part of its Digital Solutions arm, the company delivers its in-house state-of-the-art and technology-advanced business solutions like DigiE-KYC, DigiE-CRM, DigiTxt, Digi-Know, Digi-Edge, Digi-HR, Digi-Survey, Digi-Fleet-Mgmt, Digi-Force and lots more. Its Global BPO operations are the largest and offer its services in the field of Telecommunications, Hospitality, Fintech, Logistics, BFSI, etc. with a growing strength of young team members operating round the clock throughout the year.
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YellowStone is a leading transformational outsourcing International Digital BPO. We combine our deep industry knowledge with technology and business expertise to co-create innovative, digital-led transformational solutions. We believe in customer centricity, so we have conceived, designed, and strategized business solutions with an aim to serve various industries. We offer result-driven services like lead generation, sales & marketing, customer retention management service, BFSI (BPO, KPO, LPO), etc., that empower businesses and enhance the company's credibility and profitability
We support the E-Commerce industry in several aspects, including E-Commerce Platforms, End to End Customer Support (order to delivery), Voice, email, SMS, Social Media communications, AI-based Chatbots, Live Chat bots, Order Processing with Inbound and Outbound calls, IVR, 24x7, 365days Call Centre (Voice + Omni channels), Customer Service, Invoice and payment processing, Claim Management, return order Management, Order Tracking & Fulfilment, Overseeing Customer Loyalty Programs.
ReadWe support the Regional and International Logistics industry with a competitive cost for offshore & Onshore resources for your back-office administration tasks. We provide a wide range of back-office support services to logistics companies like Loading, Dispatching, Invoice Processing, Freight Real-time Monitoring, Data Management, AI-based Chatbots,24x7, 365days Call centers (Voice + Omni channels). We can add value to your business by streamlining your logistics processes. We offer accuracy, quality to improve your rating.
ReadWe support the Food delivery industry by enhancing the credibility of their business by engaging the relevant audience to their business, entertaining their queries, and giving them services 24x7, 365days. Our teams are equipped with experts from the food industry and the best business strategists from the market. We provide services related to Voice, Text, AI-based Chatbots, email, Mobile App and Social Media Communications, Customer Support, Payment inquiries, Adjustments, Sales/New client onboarding, Delivery staff support payouts and adjustments, Bi-lingual and multi-lingual Call Centre.
ReadWe support the banking and financial services industry to transform their Banking Operations from reactive to proactive by moving to a digitally enabled operating model that helps you to ensure business sustainability, Deliver Resilient and High-Quality services, Accelerate Ingenuity, Optimize the Workforce. We provide E-KYC & AVCV, Payment Services, Compliance Services (DMS), IVR, AI-based Chatbots &24x7, 365days Call Centre (Voice + Omni channels).
ReadIn the current challenging market, we support the insurance sector to provide the best-in-class service in the competitive landscape. We can strategically assess your organizational resources and adopt an innovative approach that improves business operations and grows faster than your competitors. We provide services related to Tele-Sales & Lead Generation, Claims Management, Premium collection, Policy delivery, IVR, AI-based Chatbots &24x7, 365days Call Centre (Voice + Omni channels).
ReadWe support the retail industry in building and establishing strong positive relationships with customers for their business success. Our team can help you towards this target. We provide top-quality solutions and flexible support for all consumer goods mix sectors including food & beverage, cosmetics, electronics, clothing, and household goods. We provide Billing systems, ERP Management, Product Data Entry, Catalog Management, Product Information Management, Order Management Services, Invoice processing, IVR, AI-based Chatbots &24x7, 365days Call Centre (Voice + Omni channels).
ReadWe support the telecom industry by providing a comprehensive Contact Centre Solution for telco customers—helping them create remarkable customer experiences, reduce costs, innovate with new technology and operate against the most stringent security standards. We provide Call Centre Management i.e., IVR, AI-based Chatbots, 24x7, 365days Call Centre (Voice + Omni channels), QRC management, VAS selling/upselling, KYC & AVCV & Payment Collections.
ReadWe support FinTech companies by providing Customer support solutions to optimize their cost and customer retention techniques by adopting the digital wave. We help you to automate processes and transform payments systems to create a less complex environment. Our industry focused BPO services can get you started. We provide Call center management i.e., IVR, AI-based Chatbots, 24x7, 365days Call Centre (Voice + Omni channels).
ReadWe support the Health Care sector by helping them Outsource non-core work and let them focus on their core competencies. Outsourcing services like medical billing and marketing services enable healthcare providers solely focus on what they do best — treating their patients effectively, we provide services related to Medical Coding and Billing, Claims Processing, Data entry services, Tests and Lab reports, Prescriptions and drug inventory, Patient Insurance details, Hospital Records Data Entry, IVR, AI-based Chatbots& 24x7, 365days Call Centre (Voice + Omni channels).
ReadWe support to do End-Customers sensitive information that needs to be captured and stored correctly. We help our clients with validated and verified end-customers data and ensure there is no information mismatch. We help in protecting your customers' sensitive information through voice biometric identity verification. With customer authentication via “voiceprints”, we offer a 100% safe multi-factor identity authentication solution that enhances something you know (a PIN or password) with something you are (your unique voice). We enable online verification with direct authorization from the organizations resulting in reduced TAT and paperwork. We provide Call Centre management i.e., IVR, AI-based Chatbots, 24x7, 365days Call Centre (Voice + Omni channels).
ReadWe Support improving customer management it is important to replace intelligent guesswork with proof and certainty. We use data and analytics to develop comprehensive insight and predict what when, how, and why customers are going to buy. We offer actionable data on a customer's intent to achieve a competitive advantage. Our agents can quickly identify a customer's needs, wants, and expectations and gauge how to best address any issues. With keyword spotting and predictive analysis, we help businesses analyze audio data, detect things like emotion, tone, and stress in a customer's voice; the reason for the call; satisfaction; the products mentioned; and surface information from 100% of our business phone calls. We help improve the Call Centre experience for customers and provide valuable insights for organizations.
We are an empowering Data Analytics-Driven Digital BPO.
We support Government and NGO sectors to achieve public service transformation through processes, operations efficiency, and effectiveness of public functions. With our comprehensive BPO service offering, government agencies can benefit from it. We provide services related to Electronic Communications Services, Citizen Utility Services, Online System for Complaint Handling, Helpline Services, Inbound calls, Outbound calls, Health Helpline, Medical Advice IVR, AI-based Chatbots & 24x7, 365days Call Centre (Voice + Omni channels).
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Founder & CEO
Yuvi is a seasoned and astute investor with a proven track record of making sound financial decisions across various asset classes. With a wealth of experience in investment strategies and a keen eye for opportunities, Yuvi is a trusted expert in the world of finance. .
Yuvi has accumulated 27+ years of experience in the field of Service Industry and 5+ years in investing and finance. Over the years
Yuvi is a trusted and results-driven investor who consistently delivers value to their clients and partners. Their ability to navigate complex financial landscapes and make strategic investment decisions has earned them a reputation as a respected authority in the world of finance. Whether managing individual portfolios or advising on corporate investments, Yuvi is a valuable asset to any financial endeavor.
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Chief Technical Officer
Navjeevan is an IT & Telecom professional with 28+ years of comprehensive experience (PMP, ITIL, ISO27001, AWS/Azure Cloud, Aviatrix Multi-Cloud). He has excellent skills and deliveries in Infrastructure operations domains, Network operations, Service Management, Information Security, management of Network, Infra, Security Operations, NOC / SOC, Project Management, Application Operations, Performing network monitoring and capacity management, CAPEX & OPEX for the Telecom and IT clients and developed process, policies, network components & manpower management. Previously worked with organizations such as IT&T, DataCraft, Airtel, IBM, S Tel, MTS, Wipro & Accenture.
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Assistant General Manager
Pankaj has over 14+ years of BPO industry experience, Pankaj is an accomplished and results-oriented professional with a strong background in call center management and operations. Pankaj is a key driver of operational excellence in the call center industry. He is well-versed in integrating and optimizing call center technologies, including CRM systems, call routing software, and analytics tools, to enhance efficiency and service quality.
Previously worked with renowned names in Call Center & BPO Industry like Teleperformance, Conneqt Business Solutions Ltd, Tata Business Support Services Ltd. He would be based out of Mohali India, and traveling across the regions
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